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Retail Banking


In this section you'll find our jobs in retail banking.

Many large banking institutions carry out transactions with either other banks or large corporations. On their retail side, however, they deal directly with consumers, ordinary people looking for banking services.

This usually requires a high street presence, but retail banking is increasingly taking place online and jobs in retail banking can now extend beyond the bricks and mortar buildings. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included in retail banking services, as are general insurance services like household and car insurance.

Retail banking also includes wealth management services, but aims more towards helping less affluent people make the most of their income rather than investing for high net worth individuals. Financial planning services offer savings and investment advice, usually to help people secure a comfortable retirement.

It's the junior bankers working in actual branches that can expect to deal directly with customer queries and handle complaints in person. They help customers at the counter within the branch and attempt to recommend suitable products and services. They are also responsible for selling these products and dealing with necessary administrative functions such as opening or closing accounts, changing customer details or setting up standing orders.

Some of these support functions can also take place over the telephone, so retail banks hire large numbers of people to staff their customer service call centres as well.

Graduates are at present one of the main targets of retail banking recruitment. If they are placed to work in the branches, they can be fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are then either put forward to manage a branch or lead a sales function.

There are also a range of other careers in retail banking aside from these traditional roles.

Banks recruit product managers and product developers to develop and create the services they offer customers, whether that includes credit cards, online or mobile banking, or insurance services. Alongside these roles are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of current needs. The main term for these roles is 'customer propositions'.

There are also jobs in operations management, including roles for business analysts, change managers or project managers. These roles are responsible for working on operational efficiencies (this includes downsizing strategies), running the bank's systems and processes, diversifying its product offerings, and finally transforming and optimising the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This includes risk at a group level - with jobs such as credit, operational and market risk managers - along with people who are responsible for advising whether to issue personal loans and mortgages. Fraud prevention jobs are also essential for retail banks' risk divisions, whether these require protecting customers' personal details, anti-money laundering (AML) roles or even jobs in preventing bribery and corruption.

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Showing 1-30 of 268 jobs
Citigold Private Client (CPC) Relationship Manager Citibank Competitive Singapore 10 Feb 12

To serve our high net worth customers through the sophisticated wealth management solutions of Citigold Privat...

Marketing Manager Citibank Competitive Singapore 10 Feb 12

The Marketing Manager is required to manage a team of marketing and portfolio management executives to execute...

CitiGold Associate Citibank Competitive Singapore 10 Feb 12

CitiGold Associate must be able to communicate and present effective ideas, concepts, and explain products and...

Head of Risk Modelling | VP-SVP - Singapore Selby Jennings - Singapore $160-230 SGD + Bonus + Benefits Singapore 10 Feb 12

World renowned Asian Bank seeks a Head of Risk Modelling for Retail Group to lead a team of credit modeling sp...

Senior Relationship Managers Priority Onshore (Given portfolio) European bank Monroe Consulting Group $6000-10000 basic per month plus quarter... Singapore 09 Feb 12

A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...

Relationship Managers Offshore (European bank) Monroe Consulting Group Basic plus incetines Singapore 09 Feb 12

Our client is a leading European bank looking for experienced Relationship Managers to strengthen its dominanc...

Senior Private Bankers North Asia/ Indonesia/ NRI clientele Monroe Consulting Group Top market $$$ Singapore 09 Feb 12

Monroe Consulting has teamed up with a Tier One Private bank to help them grow their presence in Singapore foc...

Relationship Managers -Senior Onshore Priority Banking Skillsforce Management Consultancy Pte Ltd Competitive salary package and performan... Singapore 09 Feb 12

Skillsforce Management Consultancy Pte Ltd has teamed up with a prestigious leading foreign bank to help it gr...

Relationship Managers-Corporate and Commercial banking Skillsforce Consultancy (License No. 99C3289) Competitive salary package based on perf... Singapore 09 Feb 12

Skillsforce is working closely with our clients to look for candidates with strong acquisition of new accounts...

AVP / VP, Segments Management (Cards & Payment Products) Captiv8 Talent Pte Ltd (Licence No. 10C3052) Competitive Singapore 09 Feb 12

Our banking client is looking for an AVP / VP for Segments Management under the Cards & Payment Products divis...

Process Design and Reengineering Manager, Vice President Kerry Consulting Pte Ltd (Licence No. 03C4828) salary & variable bonus Singapore 09 Feb 12

You will spearhead cross-functional task-forces to target on improving the Bank's performance in key end-to-en...

Relationship Managers, Affluent Banking Singapore ANZ not disclosed Singapore 08 Feb 12

See job description below

Senior Technical Consultant Kelly IT Resources Singapore (Licence No. 01C4394) Competitive Singapore 08 Feb 12

A financial software organization providing information management systems and services globally is looking fo...

DBS Treasures Relationship Manager (Priority Banking), Consumer Banking Group DBS Bank Singapore Singapore 08 Feb 12

DBS. Living, Breathing Asia.

Service Delivery Manager, Business Process Competency Centre, Technology and Operations DBS Bank Competitive Singapore 08 Feb 12

DBS. Living, Breathing Asia.

Vice President (Controller & MIS – Countries Controls), Group Finance DBS Bank Competitive Singapore 08 Feb 12

DBS. Living, Breathing Asia.

Assistant Vice President, Regional Mobile Banking, eBusiness, Consumer Banking Group DBS Bank Competitive Singapore 08 Feb 12

DBS. Living, Breathing Asia.

Assistant Vice President, Singapore iBanking, eBusiness, Consumer Banking Group DBS Bank Competitive Singapore 08 Feb 12

DBS. Living, Breathing Asia.

Assistant Vice President, Regional iBanking, eBusiness, Consumer Banking Group DBS Bank Competitive Singapore 08 Feb 12

DBS. Living, Breathing Asia.

VP, Credit Risk Review, Consumer Banking Kerry Consulting Pte Ltd (Licence No. 03C4828) salary & variable bonus Singapore 08 Feb 12

Reporting the to the Head of Credit Audit, Consumer Banking, and leading a team, you will manage and conduct c...

Branch Manager Robert Half Singapore Competitive Singapore 08 Feb 12

To manage a retail banking branch.

Test Environment Project Manager – Leading Global Bank Randstad Singapore Pte Ltd (Licence No. 94C3609) Negotiable Singapore 08 Feb 12

Global Programme – Responsible for managing the APAC Regions Test Environments – 6 month contract with likely ...

Business Development Manager, Signature Priority Banking ANZ not disclosed Singapore 08 Feb 12

See job description below

Team Head, Business Development ANZ not disclosed Singapore 08 Feb 12

See job description below

Trade Execution Manager ANZ not disclosed Singapore 08 Feb 12

See job description below

Treasury Specialist ANZ not disclosed Singapore 08 Feb 12

See job description below

Manager, Market Research and A&P Management ANZ not disclosed Singapore 08 Feb 12

See job description below

Client Associate ANZ not disclosed Singapore 08 Feb 12

See job description below

Head, Call Centre ANZ not disclosed Singapore 08 Feb 12

See job description below

AVP - VP (Loanorigination / CoreBanking) ConnectedGroup Pte Ltd (Licence No. 09C4979) LOS, "loan origination" Singapore 08 Feb 12

We are currently looking for an AVP - VP development - loan origination system and a VP business facing for lo...

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