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Retail Banking


In this section you'll find our jobs in retail banking.

Many large banking institutions carry out transactions with either other banks or large corporations. On their retail side, however, they deal directly with consumers, ordinary people looking for banking services.

This usually requires a high street presence, but retail banking is increasingly taking place online and jobs in retail banking can now extend beyond the bricks and mortar buildings. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included in retail banking services, as are general insurance services like household and car insurance.

Retail banking also includes wealth management services, but aims more towards helping less affluent people make the most of their income rather than investing for high net worth individuals. Financial planning services offer savings and investment advice, usually to help people secure a comfortable retirement.

It's the junior bankers working in actual branches that can expect to deal directly with customer queries and handle complaints in person. They help customers at the counter within the branch and attempt to recommend suitable products and services. They are also responsible for selling these products and dealing with necessary administrative functions such as opening or closing accounts, changing customer details or setting up standing orders.

Some of these support functions can also take place over the telephone, so retail banks hire large numbers of people to staff their customer service call centres as well.

Graduates are at present one of the main targets of retail banking recruitment. If they are placed to work in the branches, they can be fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are then either put forward to manage a branch or lead a sales function.

There are also a range of other careers in retail banking aside from these traditional roles.

Banks recruit product managers and product developers to develop and create the services they offer customers, whether that includes credit cards, online or mobile banking, or insurance services. Alongside these roles are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of current needs. The main term for these roles is 'customer propositions'.

There are also jobs in operations management, including roles for business analysts, change managers or project managers. These roles are responsible for working on operational efficiencies (this includes downsizing strategies), running the bank's systems and processes, diversifying its product offerings, and finally transforming and optimising the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This includes risk at a group level - with jobs such as credit, operational and market risk managers - along with people who are responsible for advising whether to issue personal loans and mortgages. Fraud prevention jobs are also essential for retail banks' risk divisions, whether these require protecting customers' personal details, anti-money laundering (AML) roles or even jobs in preventing bribery and corruption.

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Showing 1-30 of 202 jobs
COORDINATOR AGENZIA Adecco Italia S.p.A. 32.000 € Italy-Lazio 01 May 12

Adecco, divisione Banking & Insurance, ricerca per banca commerciale retail in fase di espansione sul territor...

Treasury Finance Manager Advantage Professional £55000 - £70000 per annum + Benefits UK-London 17 May 12

Treasury Finance Manager required for a medium sized Banking group.

Senior Manager, Market Risk Modelling Agg Jones £70-80,000 Base + Excellent Benefits UK-London 21 May 12

Agg Jones are working with a leading Retail Bank who are looking to appoint a Market & Liquidity risk professi...

Chief Risk Officer Alec, Allan & Associés SA Competitif Switzerland-Romandy - Geneva 09 May 12

Nous recherchons pour une Banque de la place, leur Chief Risk Officer. Cette responsabilité englobe les fon...

AML Compliance Officer – PART TIME (International Law Firm) ALS International Market Rate Hong Kong SAR 23 May 12

Reputable International Law Firm . Opportunity to Work Independently . Excellent Work Flexibility

Vice President, E-banking Ambition Hong Kong attractive Hong Kong SAR 24 May 12

Vice President, E-banking

Marketing Director, Institutional and Commercial ANZ not disclosed Singapore 21 May 12

See job description below

Trade Execution Officer (Fixed Income & ELNs) ANZ not disclosed Singapore 21 May 12

See job description below

Business Development Manager, Affluent Banking Singapore ANZ not disclosed Singapore 21 May 12

See job description below

Business Support Manager, Investment & Insurance Products ANZ not disclosed Singapore 21 May 12

See job description below

Administrative Assistant ANZ not disclosed Singapore 17 May 12

See job description below

Associate Director, Transaction Banking Product Management & Development ANZ not disclosed Hong Kong SAR 17 May 12

This is an exciting opportunity which provides the successful candidate with great expsoure to both Deposit Bu...

IT Support Analyst – Investment Banking - London Argyll Scott Technology Very Competitive Salary UK-London 22 May 12

An excellent opportunity for an IT Systems Support Analyst to work in the Finance IT Team within a successful ...

Business Change - Project Managers & Business Analysts - Insurance Aston Carter £50-100K + 25% cash bens + bonus UK-London 16 Apr 12

Multiple immediate requirements for business analysts and project managers to join newly created business chan...

Change Business Analysts - Leading FS Organisation Aston Carter £35-80K + bonus + bens UK-London 16 Apr 12

Multiple, immediate requirements for junior and senior business analysts to join newly formed busines change a...

Business Development Austen Morris Associates Salary plus performance related bonus China-Shanghai 20 May 12

Austen Morris Associates is recruiting Business Development Coordinators to work in financial planning and wea...

Ingénieur études et développements Java J2EE Banque (H/F) Ausy 30-60K€ annuel + primes & variable France-Paris 22 May 12

Nous recherchons un Ingénieurs études et développements (H/F) expérimenté en Java J2EE et ayant idéalement une...

Gestionnaire d'Applications - Support Technico-Fonctionnel (H/F) Ausy 30-38K€ annuel + primes & variable France-Paris 22 May 12

Nous recherchons actuellement un Gestionnaire d'Applications pour un projet en Assistance Technique Groupée ch...

Business Analyst, Operations AXA China Region Insurance Co Ltd Attractive remuneration Hong Kong SAR 21 May 12

The role will be responsible to consolidate, generate and maintain the reports and track KPIs (monthly reporti...

Chargé d'Accueil / Guichetier (H/F) - Moselle Sud Banque Populaire Lorraine Champagne Salaire à définir France-Greater East 21 May 12

Le Groupe BPCE recrute un(e) : Chargé d'Accueil / Guichetier (H/F) - Moselle Sud

Chargé de Clientèle Particuliers (H/F) - Moselle Sud Banque Populaire Lorraine Champagne Salaire à définir France-Greater East 21 May 12

Le Groupe BPCE recrute un(e) : Chargé de Clientèle Particuliers (H/F) - Moselle Sud

Internal Audit Associate Director Barclay Simpson Competitive package Spain 11 May 12

This International financial services organisation is looking to recruit its Internal Audit Associate Director...

Risikoanalyst / in BAWAG P.S.K. Für diese Position gilt auf Vollzeitbasi... Austria 14 May 12

Als eine der größten Kundenbanken Österreichs begegnen wir unseren Kunden auf Augenhöhe und überraschen sie im...

Treasury Management Product Manager - Remote Deposit BBVA Commensurate of experience USA-AL-Birmingham 17 May 12

This position is based in Birmingham, AL and is responsible for the development and implementation of strategi...

Relationship Manager/ Chargé d'Affaires Entreprises Trade Finance BGFI International Fixe France-Paris 15 May 12

Pour la filiale française d'une banque africaine, nous cherchons un(e) Relationship Manager/ Chargé(e) d'Affai...

Executive Manager Credit Risk Analytics- Bluefin Resources NA Australia-Sydney 01 May 12

We have a fantastic opportunity to join a leading Australian bank. The financial institution is Sydney based a...

Chef de projet ALM H/F BNP Paribas Personal Finance Salaire à définir France-Paris 23 May 12

Poste : Avec 29 000 collaborateurs présents dans plus de 30 pays sur 4 continents et près de 120 milliards d'e...

Retail Banking Consultant Capco Competitive UK-London 21 May 12

Capco is a global management consultancy dedicated solely to the financial services industry. We deliver innov...

Credit risk controller for Top International Retail bank \\ Austria Carlton RK excellent Austria 24 May 12

My client is a Top International Retail bank based in Austria who is currently searching for an experienced cr...

Deputy - Branch Manager for Banking Institution Central Cooperative Bank Competitive UK-London 01 May 12

We are currently looking for a Deputy - Branch Manager for Banking Institution.

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