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You refined byRetail BankingIn this section you'll find our jobs in retail banking. Many large banking institutions carry out transactions with either other banks or large corporations. On their retail side, however, they deal directly with consumers, ordinary people looking for banking services. This usually requires a high street presence, but retail banking is increasingly taking place online and jobs in retail banking can now extend beyond the bricks and mortar buildings. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included in retail banking services, as are general insurance services like household and car insurance. Retail banking also includes wealth management services, but aims more towards helping less affluent people make the most of their income rather than investing for high net worth individuals. Financial planning services offer savings and investment advice, usually to help people secure a comfortable retirement. It's the junior bankers working in actual branches that can expect to deal directly with customer queries and handle complaints in person. They help customers at the counter within the branch and attempt to recommend suitable products and services. They are also responsible for selling these products and dealing with necessary administrative functions such as opening or closing accounts, changing customer details or setting up standing orders. Some of these support functions can also take place over the telephone, so retail banks hire large numbers of people to staff their customer service call centres as well. Graduates are at present one of the main targets of retail banking recruitment. If they are placed to work in the branches, they can be fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are then either put forward to manage a branch or lead a sales function. There are also a range of other careers in retail banking aside from these traditional roles. Banks recruit product managers and product developers to develop and create the services they offer customers, whether that includes credit cards, online or mobile banking, or insurance services. Alongside these roles are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of current needs. The main term for these roles is 'customer propositions'. There are also jobs in operations management, including roles for business analysts, change managers or project managers. These roles are responsible for working on operational efficiencies (this includes downsizing strategies), running the bank's systems and processes, diversifying its product offerings, and finally transforming and optimising the way the business operates across finance, risk and technology functions. Risk is another key function of retail banking. This includes risk at a group level - with jobs such as credit, operational and market risk managers - along with people who are responsible for advising whether to issue personal loans and mortgages. Fraud prevention jobs are also essential for retail banks' risk divisions, whether these require protecting customers' personal details, anti-money laundering (AML) roles or even jobs in preventing bribery and corruption. Show more » « Show less
Showing 1-30 of 41 jobs
Due to their continuous growth, our client is seeking an experienced team manager to manage the team of relati...
A leading foreign bank, with consistent growth track record in Singapore, is looking for experienced business...
A leading foreign bank - widest and most sophisticated range of products to offer - manage the existing portfo...
RBS has a significant presence in all the main financial centres in the Asia Pacific region (Singapore, Hong K...
The Technology and Operations team designs, develops and maintains computer application systems to support ban...
Our Client is a reputable international bank with a growing private banking offering, now looking to strengthe...
We are currently looking for a Technical Lead - AVP Level for one of the banks in Singapore for their Online B...
CitiGold Associate must be able to communicate and present effective ideas, concepts, and explain products and...
The Personal Banker will deepen banking relationships with existing Citibanking customers through providing ad...
The CitiGold Relationship Manager has access to the best training and proprietary sales tools to deliver Wealt...
Reporting to the Singapore Head of Compliance, you will support the bank's consumer and wealth businesses
The CPC Relationship Manager will serve customers through CitiGold Private Client, the pre-eminent provider of...
Our client, a top tier bank is seeking an application architect with a good understanding of Information Secur...
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Interesting opportunity to join a dynamic team!
Interesting senior customer loyalty manager opportunity!
Realise your full potential at CIMB Bank
The incumbent will report to the Head of Marketing & Corporate Communications and will manage and implement co...
strong experience in SAS project implementation
An experience vendor Product Manager will be responsible for owning and driving the overall product roadmap, m...
Join a European retail banking powerhouse, and take ownership of building wide-reaching iOS applications that ...
You will promote professional concept-based sales and services of High Net Worth product portfolio through Rel...
The client is a leading European bank in Singapore and is looking at hiring a Technology Business Analyst due ...
6 Month Contract - PMP Certified Business Project/Programe Manager Required For a Multi-national Organisation....
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The Process Design Team primarily supports Retail Operations Centre by managing their operations enhancements ...
* Achieve new business and customer acquisition goals within the Mass Market segment and manage relationship i...
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Retail Banking, Singapore
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