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Retail Banking


In this section you'll find our jobs in retail banking.

Many large banking institutions carry out transactions with either other banks or large corporations. On their retail side, however, they deal directly with consumers, ordinary people looking for banking services.

This usually requires a high street presence, but retail banking is increasingly taking place online and jobs in retail banking can now extend beyond the bricks and mortar buildings. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included in retail banking services, as are general insurance services like household and car insurance.

Retail banking also includes wealth management services, but aims more towards helping less affluent people make the most of their income rather than investing for high net worth individuals. Financial planning services offer savings and investment advice, usually to help people secure a comfortable retirement.

It's the junior bankers working in actual branches that can expect to deal directly with customer queries and handle complaints in person. They help customers at the counter within the branch and attempt to recommend suitable products and services. They are also responsible for selling these products and dealing with necessary administrative functions such as opening or closing accounts, changing customer details or setting up standing orders.

Some of these support functions can also take place over the telephone, so retail banks hire large numbers of people to staff their customer service call centres as well.

Graduates are at present one of the main targets of retail banking recruitment. If they are placed to work in the branches, they can be fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are then either put forward to manage a branch or lead a sales function.

There are also a range of other careers in retail banking aside from these traditional roles.

Banks recruit product managers and product developers to develop and create the services they offer customers, whether that includes credit cards, online or mobile banking, or insurance services. Alongside these roles are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of current needs. The main term for these roles is 'customer propositions'.

There are also jobs in operations management, including roles for business analysts, change managers or project managers. These roles are responsible for working on operational efficiencies (this includes downsizing strategies), running the bank's systems and processes, diversifying its product offerings, and finally transforming and optimising the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This includes risk at a group level - with jobs such as credit, operational and market risk managers - along with people who are responsible for advising whether to issue personal loans and mortgages. Fraud prevention jobs are also essential for retail banks' risk divisions, whether these require protecting customers' personal details, anti-money laundering (AML) roles or even jobs in preventing bribery and corruption.

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Showing 1-30 of 65 jobs
Financial Control Manager Investigo Banking and Financial Services £65,000 -£80,000 + Excellent Bonus UK-London 24 May 12

As a key member of the Financial Control team, this individual will be responsible for overseeing all accoun...

Associate Director, Group Retail Credit Risk, Strategy and Models / Associate Director, Wholesale Credit Risk Measurement Taylor Harrison Ltd Competitive plus benefits UK-London 24 May 12

Our client, a leading international bank, seeks a number of senior risk professionals for group risk modelling...

Product Manager (Corporate Card)-- VP (Based in London) J.P.Morgan Competitve UK-London 24 May 12

Please see the job description

SAS Analyst Huxley Associates £350 - £450 per day + Negotiable UK-South West 23 May 12

.

Regional Manager - Retail Banking Nelson Scott Ltd Base up to £70K with 6 figure OTE UK-London 23 May 12

International bank requires a number of experienced Regional Managers to help develop and oversee their retail...

Operational Risk Manager - Banking Book / Retail Bank Millar Associates Package to £100K total UK-South East 23 May 12

This new specialist savings/lending mortgage bank, has no legacy from the financial crisis, is free of toxic ...

Business Analyst- Basel III Hamlyn Williams £400- 500 per day- 3-6 Month Contract UK-London 23 May 12

This is an exciting contract opportunity to work for a global banking organisation as a Business Analyst on th...

Retail Banking - Technology and Business Improvement – Business Analysts, Project/ Programme Managers and Consultants S&H Consulting £60,000 - £110,000 base, bonus and benef... UK-London 23 May 12

A leading financial services consultancy seeks business analysts, project / programme managers, architects and...

Deposits Product Analyst Not Disclosed £45,000 - £55,000 + bonus and benefits UK-London 22 May 12

One of the largest commercial lending organisations is looking for a deposits product analyst to join their gr...

Senior Audit Manager - Regulatory & Compliance Not Disclosed Up to £110,000 + Benefits UK-London 22 May 12

An exciting new permanent job opportunity has arisen for a Senior Audit Manager to join a leading Financial In...

Business Analyst - Contact Centres Change International NA UK-Glasgow 22 May 12

Business Analyst - Contact centres programme .

Business Analyst - Payments (Banking) - to £60k The JM Group £40000 - £60000 per annum + car + benefi... UK-Edinburgh 22 May 12

Business Analyst with Payments experience (BACS, CHAPS, CHIPS, SWIFT, SEPA, RTGS, Faster Payments, Account Swi...

Finance Data Manager Co-operative Financial Services Circa £60,000 plus £6,500 car cash, gene... UK-North West 22 May 12

Financial Systems and MI Department

Financial Investment Advisor Engage PSG £30000 - £50000 per annum + Pension, Hea... UK-London 22 May 12

An exciting opportunity has arisen to work with a recognised Wealth Management organisation that have offices ...

Private Banker - Specialist Lending Kingsley Adams Competitive plus benefits UK-London 22 May 12

This well established and expanding niche Bank is looking for an experienced Banker to work out of its London ...

Business Development Manager - Private Clients Kingsley Adams £Competitive plus Benefits UK-London 22 May 12

An exciting opportunity has arisen with this well established and niche Bank with an international presence.

IT Support Analyst – Investment Banking - London Argyll Scott Technology Very Competitive Salary UK-London 22 May 12

An excellent opportunity for an IT Systems Support Analyst to work in the Finance IT Team within a successful ...

Manager - Credit Risk Modelling Huxley Associates £40000 - £45000 per annum UK-Edinburgh 21 May 12

- Leading Ratings Agency are looking for a Senior Credit Modeling Specialist - A world leading London-based ra...

Manager of Proposition and Channel Strategy Michael Page Financial Services £50,000 UK-South East 21 May 12

A Manager of Proposition & Channel Strategy is required for our client, a leading specialist credit card lende...

Retail Banking - IRB, RIsk Models, SAS Huxley Associates £1 per annum + Negotiable UK-South West 21 May 12

Capital management, irb, bipru, fsa, waiver, basel, impairment, sas, credit risk , risk managment .

Cards Domain Consultant/SME DJ Global Ltd GBP 70000 to 110000 depending on experie... UK-London 21 May 12

Our Client a Tier 1 Consultancy is looking for a Senior Consultant/SME to work with one of its Top Tier Financ...

Retail Banking Senior Manager 'Big 4' Huntswood Plc £75-110k + Competitive Bonus & Package UK-London 21 May 12

A 'big 4' management consultancy is looking to grow its finance performance improvement offering within the fi...

Senior Manager, Market Risk Modelling Agg Jones £70-80,000 Base + Excellent Benefits UK-London 21 May 12

Agg Jones are working with a leading Retail Bank who are looking to appoint a Market & Liquidity risk professi...

Retail Banking Consultant Capco Competitive UK-London 21 May 12

Capco is a global management consultancy dedicated solely to the financial services industry. We deliver innov...

Office Manager Randstad 30000 UK-London 21 May 12

Office Manager role working for a reputable investment house in their prestigious office.

Associate Director - Finance Business Partner Investigo Banking and Financial Services £65,000 - £80,000 + Bonus + Benefits UK-London 21 May 12

Investigo are seeking a Finance Business Partner at the Associate Director level to deliver a trusted and high...

Internal Auditor Oliver James Associates £50000 - £55000 per annum UK-London 21 May 12

A leading payment and merchant services provider with global operations is currently looking to bolster their ...

Senior Audit Manager Oliver James Associates £75000 - £85000 per annum UK-London 21 May 12

A leading payment and merchant services provider with global operations is currently looking to bolster their ...

Business Analyst, Retail / Corporate Banking, London, £40,000 to £50,000 Eames Consulting Risk £40,000 to £50,000 plus full benefits UK-London 18 May 12

Business Analyst with experience in the full project lifecycle needed for a Global Bank. Retail or Corporate ...

Deposits Product Leader GE Capital Competitive UK-London 18 May 12

GE Capital UK is looking to secure a Product professional with a background in the retail banking industry.

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